User & customer support
Product search
in your own chatbot
Sefid builds an AI chatbot that trains on your own website's content, answers user questions, recommends products, and tracks orders — automating support and sales.
Add knowledge
Links, files & FAQs
Customization
Color, logo & welcome message
Install on your site
With just one line of code
Sefid's features
Everything you need to build a dedicated chatbot
Trained on your content
Train the chatbot with your own site link, files, and FAQs so it answers precisely
Fully custom look
Customize the color, logo, welcome message, and widget position to match your brand
One-line-of-code install
Place a short script on your site, or use the ready-made WooCommerce plugin, to activate the chatbot
Sales & support assistant
It doesn't just answer; it recommends products, tracks order status, and logs complex cases for your team
1,240+
New conversations
92%
Automated reply
87%
User satisfaction
Train the chatbot with your own business knowledge
You add your sources; Sefid reads and learns them so that instead of generic replies, it answers precisely based on your business's real information.
01 — Your sources
02 — Sefid learns
- Reads the content
- Cleans and organizes it
- Indexes it semantically
Whenever you update the content, the chatbot updates that same moment — no retraining and no technical work.
Behavior
sefid-1.0-stable isn't just an answering machine; it's designed for real interaction with store users. Pick a behavior to see its sample conversation live.
No customer is left without an answer
The Sefid chatbot is available around the clock and answers most questions right there, instantly. If it doesn't know something or the user has a special request, it logs it as a request for your team to follow up — so the conversation never hits a dead end.
The chatbot answers directly
Based on your business's real knowledge, instantly and without delay — day, night, and holidays.
It logs the request
If it doesn't know something or the request is special, instead of "I don't know" it logs the request for your team to follow up.
FAQs
Latest articles
AI and technology news, language models, and guides — from the Sefid blog.
Build your site's chatbot today
With Sefid, launch a dedicated chatbot on your site in minutes and automate support and sales